FAQ

Frequently Asked Questions

Will my insurance cover this?


Insurance is billed as a courtesy to you, however your insurance company determines how much they will cover. If your insurance comapny denies coverage or fails to issue a payment, you are responsible for payment of services. Please contact your insurance company's member services number and provide the clinician's name to ask if they are in network with your plan. Not all clinicians at this clinic accept the same plans. The provider you're interested in working with may be able to help if you are unsure how to do this. It is also important to check with your insurance company to learn specifics about your mental health / behavioral health coverage .




Do you have to bill my insurance?


No, you can chose to pay for your services out of pocket. Please contact the provider you are interested in working with to learn more about self-pay rates.




How do I schedule an appointment?


You can contact us via the contact form to the right of each provider bio on this website (click "providers" above). You can also contact us at (920) 234-9240 to schedule. Please listen to the prompts to select the therapist you want to speak with. Clinicians are available by appointment only and therefore are not available to schedule on a walk-in basis.




Do you take walk-in appointments


During our appointments, you get 100% of our attention and energy. Therefore we are not available for walk-in appointments or even brief conversations on a drop-in basis. Phone call or email is the best way to get in touch with your provider and they will get back to you during administrative time.